Nokia Field Force Solution is specially designed for organizations with a large number of staff in the field - whether working at customer sites or on the move. It gives management a valuable tool for real-time visibility of field activities. The Solution uses simple, yet tested and efficient technology to streamline and automate the way personnel report from the field.

For a more detailed overview of the Solution and its components, please click on the links to the right.

Heart of the Solution: The Service Manager

Nokia Field Force Service Manager connects you with your mobile workforce: it enables real-time connectivity between Field Force Clients in mobile devices and company's business systems.

As an integral part of Nokia Field Force Solution, Nokia Field Force Service Manager enables managers of field service companies to manage various field task reports generated by their field personnel in a reliable, secure, and accurate way.

The web-based user interface of the Nokia Field Force Service Manager is ideal for key users to monitor job performance. With this simple to use tool, supervisors can manage field personnel profiles, reporting locations, and field reports, based on constantly-updating data.

Features and functionality

• Web-based user interface for key users for job performance monitoring and reporting
• Real-time task monitoring and reporting of completed field work
• Ease of integration with customer business systems for effective data management
• Management of field personnel, reporting locations, field activities and reports, based on constantly-updating data
• Automatic version control and provisioning of Field Force Clients
• Multiple device support (for devices other than Nokia RFID-enabled phones)